At jos188, your privacy is a core platform commitment — not a compliance afterthought. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is stored and protected, who may access it, and what rights you hold as an Indonesian player on our platform. We encourage you to read this document in full.
These highlights summarise jos188's most important privacy commitments. They do not replace the full Privacy Policy document below, which all players are required to read.
Every data transmission between your device and the jos188 platform is protected by industry-standard 256-bit SSL encryption. Your login credentials, payment details, and personal information are never transmitted in plain text.
jos188 does not sell, rent, or trade your personal data to third-party marketing companies under any circumstances. Your data is used exclusively for platform operations, payment processing, KYC compliance, and fraud prevention.
You have the right to access, correct, export, and request deletion of your personal data held by jos188, subject to legal retention obligations. Data rights requests can be submitted to our support team at any time.
We collect only the data that is strictly necessary for account management, payment processing, identity verification, and regulatory compliance. We do not collect data speculatively or for undefined future purposes.
jos188 uses strictly necessary and performance cookies to deliver a functional, personalised experience. We do not deploy third-party advertising trackers or behavioural profiling cookies that share your data with external ad networks.
Your personal data is retained only for as long as is necessary to fulfil the purposes for which it was collected, including applicable legal and regulatory retention requirements. Specific retention periods are detailed in Clause 8 of this policy.
jos188 ("the Platform", "we", "us", "our") is an internationally operated online gaming platform serving adult players (21+) across Indonesia. We are committed to handling personal data with transparency, integrity, and the highest practicable standard of technical security. This Privacy Policy sets out the framework governing how we collect, process, store, share, and protect your personal information.
This document is written in plain, professional English to ensure that our Indonesian players — many of whom prefer English-language content when engaging with international brands — can fully understand their rights and our obligations. Where technical or legal terminology is unavoidable, we provide a plain-English explanation alongside it.
This Privacy Policy should be read in conjunction with our Terms & Conditions and our Responsible Gaming policy, both of which are incorporated by reference into the overall framework governing your relationship with jos188.
jos188 collects only the personal data that is reasonably necessary for the purposes described in Clause 4 of this policy. The categories of data we collect are as follows:
When you create a jos188 Account, we collect the information you provide during the registration process, which includes:
When you submit documentation for identity verification (KYC), we collect and securely store:
We collect records of all financial transactions conducted through your Account, including:
When you access the platform, our servers automatically collect certain technical data:
When you contact our support team via live chat or email, we retain records of those communications, including the content of messages, support ticket numbers, and resolution notes. This data is used to maintain quality standards and resolve disputes.
If you participate in surveys, provide feedback, or interact with promotional campaigns, any information you voluntarily submit in those contexts is collected and stored in association with your Account.
jos188 collects personal data through the following channels:
| Collection Method | Data Categories Collected | Trigger |
|---|---|---|
| Registration Form | Name, DOB, email, address, username | Account creation |
| KYC Submission Portal | Identity documents, proof of address | First withdrawal or AML flag |
| Payment Gateway | Transaction references, amounts, timestamps | Each deposit or withdrawal |
| Server Logs | IP, device, session, page views | Every platform visit |
| Cookies & Local Storage | Session tokens, preference settings | Browser interaction |
| Live Chat & Email | Support communications content | When you contact support |
| Third-Party Fraud Tools | Device fingerprint, risk scoring | Login and transaction events |
We do not purchase personal data from data brokers or third-party list providers. We do not collect personal data from social media platforms unless you explicitly link such an account to your jos188 profile via a supported integration.
The table below sets out the purposes for which jos188 processes your personal data and the legal basis upon which each processing activity rests:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation & management | Registration data | Contractual necessity |
| Age verification (21+) | Date of birth, KYC documents | Legal obligation & contractual necessity |
| Payment processing | Financial transaction data | Contractual necessity |
| Identity verification (KYC) | KYC documents | Legal obligation (AML compliance) |
| Fraud & AML prevention | Technical, financial, KYC data | Legitimate interest & legal obligation |
| Platform security | Technical/usage data | Legitimate interest |
| Customer support | Communications data | Contractual necessity |
| Responsible gaming monitoring | Session, game, financial data | Legal obligation & legitimate interest |
| Service improvement & analytics | Technical/usage data (anonymised) | Legitimate interest |
| Promotional communications | Email, preferences | Consent (opt-in only) |
jos188 shares personal data only with carefully selected third-party service providers who process data on our behalf and under our instruction, strictly for the purposes outlined in Clause 4. These processors include:
jos188 may disclose personal data to governmental authorities, financial intelligence units, or law enforcement agencies where we are legally compelled to do so, or where disclosure is necessary to prevent or investigate suspected fraud, money laundering, or other criminal activity. We will notify affected players of such disclosure where we are legally permitted to do so.
In the event that jos188 undergoes a corporate restructuring, merger, acquisition, or asset sale, player data may form part of the transferred assets. In such circumstances, we will notify registered players via email prior to the transfer of their data, and the acquiring entity will be bound by privacy commitments no less protective than those set out in this policy.
Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember information about your visit — such as your preferred language, login session, or previously accessed games — and use that information to improve your experience on subsequent visits.
| Cookie Type | Purpose | Can You Disable? |
|---|---|---|
| Strictly Necessary | Maintain your login session, security tokens, and fraud-prevention flags | No — disabling these will prevent login |
| Functional / Preference | Remember your display preferences, game history, and notification settings | Yes — via Account settings |
| Performance / Analytics | Collect anonymised usage statistics to help us improve platform performance and game navigation | Yes — via browser settings |
Game content delivered within the jos188 platform by third-party studios (Evolution Gaming, Pragmatic Play, etc.) may set their own functional cookies strictly necessary to operate those games. These cookies are governed by the respective studio's privacy policies and do not provide those studios with access to your jos188 Account data beyond what is necessary for game session management.
You can manage or disable non-essential cookies through your browser's privacy settings. Note that disabling strictly necessary cookies will impair your ability to log in and use the platform. For instructions on managing cookies in your specific browser, please refer to your browser's official help documentation.
jos188 implements a multi-layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include:
In the unlikely event of a data breach that poses a material risk to affected players, jos188 commits to: (a) containing the breach and assessing its scope within 24 hours of discovery; (b) notifying affected players by email within 72 hours of confirming the nature and extent of the breach; and (c) providing clear guidance on the steps affected players should take to protect themselves, including credential resets and monitoring for suspicious activity.
jos188 retains personal data only for as long as is necessary to fulfil the purposes described in this Privacy Policy, including applicable legal, regulatory, and contractual retention obligations. The following retention schedule applies:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of Account + 5 years post-closure | AML regulatory obligation |
| KYC identity documents | 5 years from date of submission | AML / financial crime regulation |
| Financial transaction records | 5 years from transaction date | Financial record-keeping obligation |
| Responsible gaming records | 5 years from Account closure | Regulatory compliance |
| Support communications | 2 years from ticket closure | Dispute resolution & quality assurance |
| Technical / server logs | 12 months rolling | Security monitoring & fraud investigation |
| Marketing preferences | Until consent is withdrawn | Consent-based processing |
Once the applicable retention period has expired and there is no outstanding legal, regulatory, or dispute-related reason to retain the data, jos188 will securely delete or irreversibly anonymise the relevant personal data. Anonymised, aggregated data (which cannot be used to identify any individual) may be retained indefinitely for platform analytics and improvement purposes.
As a player on the jos188 platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please submit a written request to [email protected] with your Account username, a description of your request, and a copy of your identity document for verification purposes. We will acknowledge your request within 48 hours (WIB) and respond substantively within 30 calendar days.
You have the right to request a copy of all personal data that jos188 holds about you. We will provide this in a structured, commonly used, machine-readable format (JSON or CSV) upon request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request its correction. Minor corrections (e.g., email address updates) can be made directly in your Account settings. Corrections to identity documents require KYC re-submission.
You may request the deletion of your personal data where: the data is no longer necessary for the purposes for which it was collected; you withdraw consent and there is no other legal basis for processing; or the data has been unlawfully processed. Note that certain data must be retained to fulfil legal and regulatory obligations as set out in Clause 8, and erasure requests cannot override those obligations.
You may request that jos188 restrict the processing of your data (i.e., store it but not use it further) where you contest its accuracy, where processing is unlawful, or where you have objected to processing pending a decision on legitimate grounds.
Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you have the right to receive your personal data in a portable format and to request that it be transmitted directly to another controller where technically feasible.
You may object to the processing of your personal data where that processing is based on legitimate interests. If you object to receiving marketing communications, you may opt out at any time via your Account settings or by contacting support.
jos188 applies a strict 21+ age policy across all platform services. We do not knowingly collect, process, or retain personal data from individuals under 21 years of age. All registration attempts are subject to automated date-of-birth validation, and any Account found during KYC review or investigation to belong to a person under 21 will be immediately suspended and all data associated with that Account will be scheduled for deletion in accordance with applicable legal retention obligations.
If a parent or guardian becomes aware that their child under the age of 21 has registered on the jos188 platform, they should contact our support team immediately at [email protected]. We will prioritise the investigation and closure of the Account, and will delete the minor's personal data as promptly as legal obligations permit.
The jos188 platform may contain links to third-party websites, resources, or services — for example, links to information about BRI Liga 1 fixtures, Timnas Indonesia match schedules, or payment method help centres. These links are provided for your convenience and do not constitute an endorsement of the linked site or its privacy practices.
This Privacy Policy applies solely to data processed by jos188 through the jos188.pro platform. When you navigate away from jos188.pro to a third-party website, that site's own privacy policy governs the collection and use of your data. We strongly encourage you to review the privacy policies of any third-party site you visit.
Game content embedded from licensed studios (Evolution Gaming, Pragmatic Play, Spribe, etc.) operates within our platform environment under data-sharing agreements that restrict the studios' use of player data to session management only. These studios are not permitted to use data collected within jos188 game sessions for their own independent marketing or analytics purposes.
As an internationally operated platform serving Indonesian players, jos188 may store and process personal data on servers located outside of Indonesia. Where data is transferred internationally, we ensure that appropriate safeguards are in place to protect the data to a standard equivalent to that required under applicable data protection law, including:
If you would like further information about the specific safeguards in place for international data transfers affecting your personal data, please contact us at [email protected].
jos188 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or platform functionality. When material changes are made, we will notify registered players by email to the address associated with their Account and display a prominent notice on the platform for a period of at least 14 days following the update.
The "Last Updated" date displayed at the top of this page and in the hero section will always reflect the date of the most recent revision. Your continued use of the platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the revised policy, you should cease using the platform and contact support to arrange Account closure and data deletion where applicable.
We recommend that you revisit this Privacy Policy periodically, particularly if you notice the "Last Updated" date has changed since your last review.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jos188, please contact our dedicated data privacy team using the details below:
For disputes relating to data processing that cannot be resolved directly with jos188, you may escalate your complaint to the relevant data protection authority in your jurisdiction.
Now that you understand how jos188 protects your privacy, dive into our full range of games and sports markets — all backed by provably fair technology and 256-bit SSL security.